Make sure you read this privacy notice (“Privacy Notice”) carefully as it describes our collection, use, disclosure, retention and protection of your personal information. This Privacy Discover applies to any website, application or service which references this Privacy Discover. Where you provide us all with your personal information in any of the ways described in section 2 below, you agree that we may acquire, store and use it: (a) in order to perform our contractual obligations to you; (b) based on our legitimate interests for digesting (i. e. for interior administrative purposes, data analytics and benchmarking (see section 3 below for more information), direct marketing, keeping automated back-up systems or for the detection or prevention of crime); or (c) based on your consent, which you may withdraw at any time, as referred to in this Privacy Discover.
1. Who we are
This Privacy Notice is applicable to all products, apps and services provided by Typically the Sage Group plc (a company incorporated in England with company registration number 2231246 and whose authorized office address is Northern Park, Newcastle on Tyne, NE13 9AA), and the affiliates, but excludes any products applications or services which have separate privacy sees which do not incorporate this Privacy Notice.
2. The way you gather information
To be able to the extent permissible under applicable law, we gather information about who you are and any other party whose details you provide to us all when you:
register to use our websites, apps or services (including free trials); this may include your name (including business name), address, email tackle and telephone number. We may also ask you to provide more information about your business and your choices;
place an order using our websites, applications or services; this may include your name (including business name), address, contact (including telephone number and email address) and payment details;
complete online forms (including call back requests), indulge in surveys, post on our forums, post any sites, enter any competitions or prize draws, download information such as white papers or other publications or take part in any other online areas that appear on our website or inside our application or service;
interact with us using social mass media;
provide your contact details to us when enrolling to use or accessing any websites, applications or services we make available or when you update those details; and
contact us traditional, for example by telephone, fax, SMS, email or post.
We will also gather your information where you only partially complete and/or abandon any information inputted into internet site and/or other online forms and may use this information to make contact with you to help remind you to complete any outstanding information and/or for marketing purposes.
We also gather information from your devices (including mobile devices) and applications you and your users use to access and use any of our websites, applications or services (for example, we may gather the unit identification number and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your searching history and your on line log information) and we will ask for your permission before we do so. We all may do this using cookies or similar technologies (as described in section 11 below).
We may enhance personal information we gather from you with information we obtain from 3 rd parties that are entitled to reveal that information; for example , information from credit agencies, search information providers or general public sources (e. g. for customer due diligence purposes), in each case as permitted by applicable regulations.
Providing us with information about others
If you provide us with personal information about someone else, you are in charge of guaranteeing that you comply with any obligation and consent obligations under applicable data protection laws regarding such disclosure. In so much as required by appropriate data protection laws, you must make sure that you have provided the required notices and have obtained the individual’s explicit consent to give us with the information and that you describe to them how we acquire, use, disclose and maintain their personal information or direct them to learn our Privacy Notice.
3. How we use your information
Towards the extent allowable under applicable law, we use your information to:
provide any information and services that you have requested or any applications or services you have ordered;
compare information for accuracy also to verify it with 3 rd parties;
provide, maintain, protect and improve any apps, products, services and information that you have required from us;
manage and administer your use of applications, products and services you have asked us all to provide;
manage our relationship with you (for example, customer services and support activities);
monitor, determine, improve and protect our content, website, applications and services and provide an enhanced, personal, user experience for you;
undertake interior testing of our website, applications, systems and services to test and improve their security, provision and gratification, in which case, we would pseudonymise details used for such purposes, and ensure is it only displayed at aggregated levels that will not be associated back to you or any living individual;
provide you with details that we are required to send you to comply with our regulatory or legal obligations;
detect, prevent, research or remediate, crime, against the law or prohibited activities or to otherwise protect our legal rights (including liaison with regulators and law enforcement agencies for these purposes);
contact you to verify that you would like to take part in our customer research (for example, feedback on your use of our own applications, products and services);
to, carry out statistical analysis and benchmarking, provided that in such circumstances it is on an aggregated basis which will not be associated back to you or any living individual;
deliver targeted advertising, marketing (including in-product messaging) or information to you which may be useful to you, dependent on your use of our applications and services;
deliver joint content and services with 3 rd events with whom you have a separate relationship (for example, social media providers); and
provide you with location- dependent services (for example, advertising and other personalised content), where we gather geo-location data.
To the degree permitted by applicable law, we retain information about who you are after the closure of your Sage account, if the application for a Sage account is declined or if you decide not to proceed. This article be held and used for as long as allowed for legal, regulatory, fraud prevention and legit business purposes.
Internet site, applications (including mobile applications) and services may contain technology that allows us all to:
check specific information from your device or systems directly relevant to your use of the websites, applications or services against our records to be sure the websites, applications or services are being used in accordance with our end-user agreements and to troubleshoot any problems;
obtain information relating to any technical errors or other issues with internet site, applications and services;
collect information about how you and users use the functions of the features of our website, applications and services; and
gather statistical information about the operating system and environment from which you access our applications or services.
You can control your privacy settings within your browser or our applications and services (where applicable).
In addition to the purposes described in this section 3, we may also use information we gather to deliver targeted advertising, marketing (including in-product messaging) or information to you which can be useful, based on your use of the website, applications or services or any other information we have about who you are (depending on the websites, apps or services, you may in a position to configure these features to suit your preferences). Sections 5 and 6 of this Privacy Notice provides further details on how we will do this.
We may monitor and record our communications with you, including e-mails and phone discussions. Information which we gather may then supply for training purposes, quality assurance, to record details about our website, applications and services you order from us all or ask us about, and in order to meet our legal and regulatory obligations generally.
We may obtain information through mobile apps that you or your users install on the mobile devices to access and use our website, apps or services or which you or your users use to provide other services related to that mobile application (for example, to sync information from our application or service with such mobile application). These mobile applications may be our own mobile applications or those owned by 3 rd parties. Where the mobile application belongs to a 3 rd party, you must read that 3 rd party’s own privacy notice as it will apply to your use of that 3 rd party mobile software. We are not responsible for such 3 rd party mobile apps and their use of your personal information.
Mobile apps may give us with information related to a user’s use of the mobile software and use of our applications and services utilized using that mobile software. We may use such information to provide and enhance the mobile application or our own application or services. For example, activity undertaken inside a mobile software may be logged.
An individual can configure our mobile application’s privacy settings on your device but this may affect the performance of the mobile application and the way in which it interacts with our applications and services.
Data analytics and benchmarking
We may use information produced and stored during your use of our services for our genuine business interests to allow us to provide you with the best service and/or solutions and the best experience. These types of purposes include to:
deliver advertising, marketing (including in-product messaging) or information to you which may be useful to you, based on your use of services;
carry out r & d to improve our services, companies applications;
develop and provide new and existing features and services (including record analysis, benchmarking and predicting services); and
provide you with location based services (for example location relevant content) where we gather geo-location data to realise a relevant experience.
Whenever we use your information for our genuine interests, we will ensure that your information is processed on a pseudonymised basis and displayed at aggregated levels, which will not be linked again to you or to any living individual.
You could have the right to object to processing based on our legitimate interests, and if you wish to do so, please contact us at globalprivacy@sage. possuindo to discuss this further. If you object, this may affect our capability to provide certain services and/or solutions for your benefit.
4. Sharing your information
We may reveal your information with:
any company within the Sage Group, for the purposes set out in this Privacy Notice, (e. gary the gadget guy. global information and customer relationship management; software and service compatibility and improvements; and to provide you with details, applications, products or services that you have requested);
our agencies and agents (including their sub-contractors) or third parties which process information on our behalf (e. g. internet service and platform providers, payment processing providers and those organisations we indulge to help us send communications to you) so they may help us to provide you with the applications, products, services and information you have requested or which we believe is of interest to you;
partners, including system implementers, resellers, value-added resellers, impartial software vendors and developers that may help us all to provide you with the applications, products, services and information you have requested or which we believe features interest to you;
third events used to facilitate repayment transactions, for example clearing houses, clearing systems, financial institutions and transaction beneficiaries;
third parties where you have a relationship with that third party and you have consented to us mailing information (for example sociable media sites or other third party application providers);
third parties for marketing purposes (e. g. our partners and other third parties with whom we work and whose products or services we think will interest you in the functioning of your business activities. For example, financial services organisations (such as banks, insurers, finance providers), repayment solutions providers, software and services providers that provide business solutions);
credit research and fraud prevention firms;
regulators to meet Sage Group’s legal and regulatory obligations;
law enforcement firms so that they may find or prevent offense or prosecute offenders;
any third party in the context of actual or threatened legal proceedings, provided we can do so lawfully (for example in response to a the courtroom order);
any third gathering so as to meet our legal and regulatory commitments, including statutory or regulatory reporting or the recognition or prevention of outlawed acts;
our very own and Sage Group professional advisors and auditors with regards to seeking professional advice or to meet our audit responsibilities;
another business if we sell or buy (or negotiate to sell or buy) any business or assets;
another organisation to whom we may transfer our arrangement with you; and
Government departments where reporting is mandatory under applicable law.
We may share non-personally identifiable information about the use of our website, applications, products or services publicly or with third parties but this will not include information that can be used to identify you.
From time to time, we may use your information to contact you with details about our applications, companies services which we feel may be of interest to you. We may also share your information with this group companies and carefully selected 3 rd parties so they (or we) may contact you with information about their products or services which we feel may be of interest to you. We or they may wish to contact you for this specific purpose by telephone, post, SMS or email. An individual have the right at any time to stop us from contacting you for marketing purposes. An individual may also request at any time that we do not share your information with 3 rd events referred to in this paragraph. If you wish to exercise these legal rights you can do so by opting for your contact choices at the point where you provide us with your information on our websites, applications or services, using any preference companies we give you access to or by mailing us an email to globalprivacy@sage. com. You can also unsubscribe from any email marketing using site provided in the email messages we send to you.
Third party platform advertising
Where you respond to communications we post on third-party platforms (such as Facebook, Google and Twitter), organic beef also share your information with those 3 rd parties so as to serve targeted advertising/content to you via the relevant 3 rd party platform based on your profile/interests. Your information is employed by the thirdparty platform provider to identify your account and serve advertisements to you. An individual can control what advertisements you receive via the personal privacy settings on the kind of provider’s platform and you should check with the 3 rd party’s help/support centre for more information.
Third party system advertising
We may reveal your details with 3 rd gathering platform providers (such as Facebook, Google and Twitter) to serve targeted advertising/content to you via the relevant 3 rd party platform dependent on your profile/interests. Your own information is employed by the third-party platform provider to distinguish your account and serve advertisements to you. An individual can control what advertisements you receive via the privacy settings on the relevant provider’s platform and you should check with the 3 rd party’s help/support centre for more information.
6th. Your information and your rights
Should you be based within the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights:
the justification to be told how we use your information and obtain access to your information;
the justification to have your information rectified or erased or place restrictions on processing your information;
the justification to object to the digesting of your information at the. g. for direct marketing purposes or where the processing is based on our genuine interests;
the justification to have any information you provided to us on an automatic basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another company, where technically possible (“data portability”);
where the digesting of your information is based on your consent, the right to withdraw that consent subject to legal or contractual restrictions;
the justification to object to any decisions in line with the automated processing of your personal data, including profiling; and
the right to lodge a complaint with the supervisory authority responsible for data protection matters (e. gary the gadget guy. in the UK, the data Commissioner’s Office).
If you request a copy of your information you may well be required to pay a statutory fee.
If we hold details about you which is incorrect or if there are any changes to your details, please let us know by so that we can keep our records accurate and up to date.
When you withdraw your consent to the utilization of your personal information for purposes set out in our Privacy Notice, we might not have the ability to provide you with access to all or regions of our website, apps, and services.
We will retain your personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our genuine business purposes, in compliance with the Sage Party Data Retention, Marking and Destruction Policy or as otherwise permitted by appropriate laws and regulations. Exactly where we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you).
several. Changes to our personal privacy notice
We may change this Privacy Notice from time to time. However we can not reduce your legal rights under this Privacy Discover. We will always up-date this Privacy Notice on our website, so please try to read it when you visit the website (the ‘last updated’ research tells you once we previous updated this Privacy Notice).
8. Security and storage of information
We will keep the information secure by taking appropriate technical and organisational measures against the unauthorised or unlawful digesting and against its unintended loss, destruction or harm. We will do our best to protect your personal information but we cannot guarantee the security of your information which is transmitted to our website, applications or services or to other website, applications and services via an internet or similar connection. When we have given you (or you have chosen) a password to get into certain areas of our websites, applications or services please keep this password safe – we will not share this password with anyone.
If you believe your account has been compromised, please contact us all
being unfaithful. Transfers outside of the European Economic Area
Personal information in europe is protected by data security laws but other nations around the world do not necessarily protect your personal information in the same way.
Internet site and some of our applications or services or parts of them may also be hosted in the United States or else outside of the EEA (which means all the EU countries plus Norway, Iceland and Liechtenstein) (“EEA”) and this means that we may transfer details which is submitted by you through the website and also the application or service outside the EEA to the United States or to other territories outside of the EEA. When you send an email to us all, this will also be stored on our email servers which are hosted in the United States.
We all may use providers dependent outside of the EEA to help us provide our website, applications and services to you (for example, platform and repayment providers who help us all deliver our applications and services, or advertising or execute your payments) and this means that we may transfer your information to providers outside the EEA with regards to providing our apps, marketing services to you.
We take procedure for ensure that where your details is transferred outside of the EEA by our providers and hosting providers, appropriate measures and controls in location to protect that information in accordance with applicable data security laws and regulations. For example, we may share information with our group companies or affiliates based outside the EEA for the purposes envisaged by this Personal privacy Notice. All Sage team companies are controlled by Sage group data protection guidelines designed to protect data in accordance with EUROPEAN data protection laws. Within each case, such transfers are made in compliance with the requirements of Regulations (EU) 2016/679 (the General Data Protection Regulations or “GDPR”) and may be based on the use of the Western european Commission’s Standard Model Classes for transfers of personal data outside the EEA.
By using our website, products or services or by interacting with us in the ways described in this Personal privacy Notice, you consent to the transfer of your information outside the EEA in the circumstances established out in this Personal privacy Notice. Should you not want your information to be moved outside the EEA you must not use our website, apps or services.
10. Other sites and sociable mass media
If you follow a link from your website, application or in order to another site or service, this Privacy Notice will not apply. We are not responsible for the information handling methods of 3 rd party sites or services and we encourage you to definitely read the privacy notices appearing on those sites or services.
Our websites, applications or services may allow you to share information with social media sites, or use social media sites to create your account or to hook up your social mass media account. Those social mass media sites may automatically provide us with access to certain personal information stored by them about you (for example any content you have viewed). An individual should be able to manage your privacy options from within your own 3 rd party social mass media account(s) to manage what personal information you allow us to access from that account.
eleven. Cookies, Analytics and Visitors Data
The cookies may be session cookies (temporary cookies that identify and track users within our websites, apps or services which are deleted when you close your browser or leave your session in the application or service) or persistent cookies (cookies which allow our websites, apps or services to “remember” who you are and to remember your preferences within our websites, applications or services and that will stay on your computer or device after you close your browser or leave your session in the application or service).
We all use the following different kinds of cookies:
Strictly necessary snacks
These are snacks which are needed for our websites, applications or services to function properly, for example , these cookies allow you to get into secure areas of our website or to remember what you have put into your shopping holder.
Performance cookies and analytics technologies
These cookies gather information about how visitors and users use our websites, applications and services, for instance which functionality guests use most often, and if they get problem messages from areas of the websites, applications or services. These cookies avoid gather information that identifies a visitor or customer. All information these cookies gather is aggregated and therefore anonymous. We only use these cookies to improve how our website, apps and services work.
These cookies allow our websites, applications and services to remember options you choose (such as your user name, language or the region you are in) and provide improved, more personal features. These types of cookies can be used to keep in mind changes you have made to text size, fonts and other areas of web pages that you can customise. They may become used to provide services you have asked for. The info these cookies gather may be anonymised and they cannot track your browsing activity on other websites.
Targeting or advertising cookies
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to reduce the number of times you see an ad as well as help measure the effectiveness of the advertising campaign. These people are usually positioned by advertising networks with the website operators’ permission. These people remember that you have visited an internet site and this information is shared with other organisations such as advertisers. Quite often concentrating on or advertising cookies will be linked to site functionality provided by the other organisation.
Web beacons and parameter tracking
IP Address and traffic data
We all keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) tackle, device information, the website that you visited before ours and the website you visit after leaving our site. We also gather some site, application and service statistics such as access rates, page visits and page views. We all are not able to identify any individual from traffic data or site stats.
Find out more about the individual cookies and analytics technologies that we use.